Help parents find their next favorite.
Guide shoppers through baby, toddler and kids’ clothing, everyday essentials and gifts, with suggestions grounded in your catalog.
Sagepilot × Carter’s
Little questions.
Big moments to get right.
An AI agent that helps parents find the right fit, makes shopping feel easier, and supports every order—giving your team more room for the moments that need a human.
The live chat opens right here.
Open the chat in a new tab ↗What the agent can enable
One conversation.
More of the customer journey covered.
Turn questions into confident choices, from a newborn’s first outfit to the next growth spurt.
Make the right fit easier to find.
Help customers navigate size charts and product details, ask useful questions, and reduce uncertainty before checkout.
Answer the “where is it?” moments.
Guide tracking and delivery questions, gather context when an order needs attention, and route exceptions to your support team.
Give every next step clarity.
Explain your current return and exchange policies, guide customers to the right process, and hand off cases that need approval.
Keep good experiences coming back.
Help customers understand rewards, navigate account questions and find current offers without inventing discounts or guarantees.
Give your team the context that matters.
Capture the customer’s question and relevant details, then hand off sensitive or complex cases so the next conversation starts informed.
Start with guidance. Build toward action.
Connect your catalog, order and loyalty systems to enable personalized recommendations and approved actions in conversation, with your policies and escalation rules in place.
Try a customer moment.
Opens an editable draft. You choose when to send.
Carter’s · Interactive client demoExplore Carter’s